Courses

Decision Support Systems

General

Course Contents

Decision Making and Computerized Support
Management Support Systems
Characteristics and Capabilities of DSS;
Components of DSS;
The Data Management Subsystem;
The Model Management Subsystem;
The User Interface (Dialog) Subsystem;
The Knowledge-Based Management Subsystem;
DSS Hardware; DSS Classifications
DSS Modeling; Static and Dynamic Models;
Certainty, Uncertainty, and Risk; Influence Diagrams;
DSS Modeling with Spreadsheets; Decision Analysis of a Few Alternatives (Decision Tables and Decision Trees);
Mathematical Programming Optimization.
Business Intelligence: Data Warehousing, Data Acquisition,
Data Mining, Business Analytics, and Visualization
Introduction to DSS Development; The Traditional System Development Life Cycle; Alternative Development Methodologies; Prototyping:
Knowledge Management
Artificial Intelligence and Expert Systems:
Knowledge Acquisition, Representation, and Reasoning

Educational Goals

Students will demonstrate an understanding of decision taking processes; The course is devoted to introduce decision support systems; show their relationship to other computer-based information systems, demonstrate DSS development approaches, and show students how to utilize DSS capacities to support different types of decisions.

General Skills

Search, analysis and synthesis of data and information, using corresponding technologies, Adaptation to new situations, Independent work, Teamwork – distribution of responsibilities.

Teaching Methods

Lectures, Exercises, Online guidance, Projected Presentations, E-mail communication, Online Synchronous and Asynchronous Teaching Platform (moodle).

Students Evaluation

Assessment Language: Greek
Public Presentations of group projects (30%)
Final Written Examinations (70%)
Evaluation criteria:
Ability to analyse and design a decision support system. Apply principles data mining, business analytics and visualization. Understand artificial intelligence applications in decision support.

Recommended Bibliography

F. Burstein, C. Holsapple, ‘Handbook on Decision Support Systems 2’, Springer, 2008.
Operations Management, Stevenson, W.J., 12th Edition. McGraw-Hill Education, 2015.
Production Systems Engineering, J. Li and S.M. Meerkov, Springer, 2009.
Engineering Design Methods: Strategies for Product Design, 4th Edition, N. Cross, Wiley, 2008.